Technical Services Department
- Din Rail Cut To Length - custom cut and/or punched to customer specs
- Custom Cables - cut to specs, wiring connectors per customer requirements
- Rail Assemblies - ACI custom design or per customer design with PLCs, terminal blocks,
accessories, power supplies, etc.
- Custom Marking - for terminal blocks, ground blocks, etc.
- Assembly - custom wiring and packaging
- Hands-On Workshops, Learning Labs & Seminars - paid seminars, FREE ½ day seminars,
LOGO! lunches, PLC seminars, I/O networking, OIT training, Servo systems
- Lunch & Learn - Product specific hands-on seminars with complimentary lunch
- Cross References - from competitive manufacturers part #s and/or descriptions
- Sample Stock - available from principals
- Consignments - 30 day evaluations and testing
- CAD Assistance - electrical and/or dimension drawings
- Signal Conditioner Configuration - dipswitch setting and calibration to customer specs
- System Staging - from inspection to complete setup and testing
- Proof of Concept Testing - see your application work before you purchase
- Vision System Testing - evaluate vision applications & recommend solutions
- System Configuration - review and/or help specify to meet customer specs
- Networking Configuration Review - for integrity of network and/or recommend
configuration to meet customer needs
- Burn EPROM Chips - with program documentation if needed
- 24 Hour Field Service - available 365 days per year
- Start-Up Assistance - allow us to help get your application up and running
- Project Integration - Turnkey project implementation for any of the equipment
manufacturers we represent
Purchasing Department
- Inventory Control - maintaining inventory level to minimize out of stock and/or long
lead-times on product lines we represent
- Dropships - shipment from vendors direct to customer or jobsite in order to meet
customers special delivery needs via appropriate service to arrive when needed
- Price Books & Computer System Pricing - maintaining accurate in-house pricing
information to supply customers with accurate, competitive, timely prices
Shipping & Warehouse
- Special Delivery Service - Overnight Services (FedEx, UPS Red/Blue, Burlington Air),
Same Day Couriers (Blue Streak, UPS Sonic), Counter to Counter, Applied Controls delivery,
Customer pickup at factories or Applied Controls
- Special Labeling or Instrument Tagging - any type or style to customer's specs
- Custom Engraving - of metal and plastic legend plates per customer specs
- Conversions - of stock units to customer needed units to expedite delivery
- Bagging and/or Kiting Of Parts - packing and/or labeling as a different number for
easier identification by customer
- Custom Packaging and/or Palletizing of Orders - any type or style to customer's specs
- Repair Service - in house, factory warranty, or repair and replacement
Accounting Department
- Quick & Easy New Account Setup - open credit within 24 hours after complete credit
check on RUSH orders, 5-10 day open account for regular orders
- Payment Options - Visa, MasterCard, American Express, Terms, Prepayment, COD shipments,
Special terms upon request/review
- Sales Activity Reports - sales history by product & part number to optimize
available discounting or inventory levels.
- EDP/EDI - electronic information exchange
- Certificates of Compliance - provided upon request
Inside Sales
- Extra Step To Find Products (Global Search) - phone, fax, internet, and/or email search
of our vast network of vendors, distributors and resellers
- Product Information - literature, drawings, catalogs
- Dropships -shipment from vendors direct to customer or jobsite in order to meet
customers special delivery needs via appropriate service to arrive when needed
- ACI Employee Or Salesman Delivery - Urgent delivery of product to customer, jobsite, or
anywhere customer needs material
- Other Delivery Options - Overnight Services (FedEx, UPS Red/Blue, Burlington Air), Same
Day Couriers (Blue Streak, UPS Sonic), Counter to Counter, Customer pickup at factories or
Applied Controls
- Application Assistance - phone assistance in choosing, applying, or selecting the right
product for the customers application.
Outside Sales
- Enterprise level consultation - automation survey
- System Configuration - review or recommendation of specific specifications and list of
materials
- Seminars On-Site - for any products we represent
- Demos - live working demos to show product functionality
- Delivery Of Products - Urgent delivery of product to customer, jobsite, or anywhere
customer needs material
- Lunch & Learn -product specific hands-on seminars with complimentary lunch
- Cellular And Pager Availability - 24hr Emergency "On-Call" response by Applied
Controls staff member to assure customers receive fast, accurate service and/or
information
|