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Value Added Services Offered by Applied Controls

Technical Services Department
  • Din Rail Cut To Length - custom cut and/or punched to customer specs
  • Custom Cables - cut to specs, wiring connectors per customer requirements
  • Rail Assemblies - ACI custom design or per customer design with PLCs, terminal blocks, accessories, power supplies, etc.
  • Custom Marking - for terminal blocks, ground blocks, etc.
  • Assembly - custom wiring and packaging
  • Hands-On Workshops, Learning Labs & Seminars - paid seminars, FREE ½ day seminars, LOGO! lunches, PLC seminars, I/O networking, OIT training, Servo systems
  • Lunch & Learn - Product specific hands-on seminars with complimentary lunch
  • Cross References - from competitive manufacturers part #s and/or descriptions
  • Sample Stock - available from principals
  • Consignments - 30 day evaluations and testing
  • CAD Assistance - electrical and/or dimension drawings
  • Signal Conditioner Configuration - dipswitch setting and calibration to customer specs
  • System Staging - from inspection to complete setup and testing
  • Proof of Concept Testing - see your application work before you purchase
  • Vision System Testing - evaluate vision applications & recommend solutions
  • System Configuration - review and/or help specify to meet customer specs
  • Networking Configuration Review - for integrity of network and/or recommend configuration to meet customer needs
  • Burn EPROM Chips - with program documentation if needed
  • 24 Hour Field Service - available 365 days per year
  • Start-Up Assistance - allow us to help get your application up and running
  • Project Integration - Turnkey project implementation for any of the equipment manufacturers we represent

Purchasing Department

  • Inventory Control - maintaining inventory level to minimize out of stock and/or long lead-times on product lines we represent
  • Dropships - shipment from vendors direct to customer or jobsite in order to meet customers special delivery needs via appropriate service to arrive when needed
  • Price Books & Computer System Pricing - maintaining accurate in-house pricing information to supply customers with accurate, competitive, timely prices

Shipping & Warehouse

  • Special Delivery Service - Overnight Services (FedEx, UPS Red/Blue, Burlington Air), Same Day Couriers (Blue Streak, UPS Sonic), Counter to Counter, Applied Controls delivery, Customer pickup at factories or Applied Controls
  • Special Labeling or Instrument Tagging - any type or style to customer's specs
  • Custom Engraving - of metal and plastic legend plates per customer specs
  • Conversions - of stock units to customer needed units to expedite delivery
  • Bagging and/or Kiting Of Parts - packing and/or labeling as a different number for easier identification by customer
  • Custom Packaging and/or Palletizing of Orders - any type or style to customer's specs
  • Repair Service - in house, factory warranty, or repair and replacement

Accounting Department

  • Quick & Easy New Account Setup - open credit within 24 hours after complete credit check on RUSH orders, 5-10 day open account for regular orders
  • Payment Options - Visa, MasterCard, American Express, Terms, Prepayment, COD shipments, Special terms upon request/review
  • Sales Activity Reports - sales history by product & part number to optimize available discounting or inventory levels.
  • EDP/EDI - electronic information exchange
  • Certificates of Compliance - provided upon request

Inside Sales

  • Extra Step To Find Products (Global Search) - phone, fax, internet, and/or email search of our vast network of vendors, distributors and resellers
  • Product Information - literature, drawings, catalogs
  • Dropships -shipment from vendors direct to customer or jobsite in order to meet customers special delivery needs via appropriate service to arrive when needed
  • ACI Employee Or Salesman Delivery - Urgent delivery of product to customer, jobsite, or anywhere customer needs material
  • Other Delivery Options - Overnight Services (FedEx, UPS Red/Blue, Burlington Air), Same Day Couriers (Blue Streak, UPS Sonic), Counter to Counter, Customer pickup at factories or Applied Controls
  • Application Assistance - phone assistance in choosing, applying, or selecting the right product for the customers application.

Outside Sales

  • Enterprise level consultation - automation survey
  • System Configuration - review or recommendation of specific specifications and list of materials
  • Seminars On-Site - for any products we represent
  • Demos - live working demos to show product functionality
  • Delivery Of Products - Urgent delivery of product to customer, jobsite, or anywhere customer needs material
  • Lunch & Learn -product specific hands-on seminars with complimentary lunch
  • Cellular And Pager Availability - 24hr Emergency "On-Call" response by Applied Controls staff member to assure customers receive fast, accurate service and/or information

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